Returns & Exchanges
We want you to love your home brewing experience; if you are not completely satisfied, we offer a 30-day return window for all unused products in their original packaging. Please ensure items are securely packed to prevent damage during transit to our warehouse.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Prepare the Package
Carefully pack your items in their original box with all accessories and manuals included to ensure the product remains in resellable condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team inspects your returned equipment, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing